Who We Are

Meet the Team

Susan Lenkaitis

Senior Branding & Communications Consultant

Susan Lenkaitis began supporting MAC4 clients in 2013, with her unique combination of communications, project management, writing and editorial skills. With experience in print journalism, public relations, sales and marketing, Susan contributes knowledge of different writing styles required to appeal to diverse audiences across multiple platforms. Instilled with a deep love of the written word, she delivers client communications with distinction and flair. She prides herself in fostering inclusive, collaborative environments for her clients, from brainstorming and stakeholder analysis through content development and project promotion and delivery.

Since 2016, Susan has supported MAC4’s client, the Janssen Pharmaceutical Companies of Johnson & Johnson, on the Global Communication & Reputation Management team. In this role, she contributes to the business’s global branding strategies and initiatives, including implementation of the brand architecture and governance, development and rollout of corporate campaigns, brand asset development and internal and external brand training.

While holding positions with NovaCare Outpatient Rehabilitation, The Franklin Mint and the Delaware County Chamber of Commerce, coupled with her freelance and independent consulting work, Susan developed and enhanced her leadership, organizational and interpersonal skills.

Susan is a graduate of the University of Delaware, with a bachelor’s degree in English/journalism. She is a vestry member of her church, volunteer for multiple ministries, an avid reader and loves to hike with her dog. She resides in West Chester, PA, with her husband and four children.