Everyone has conference call horror stories, including me. Last week, I was on a conference call with a team of people traveling in a car that got lost and spent…
Gallup’s latest State of the Global Workplace report reveals that just 15% of employees worldwide are engaged in their jobs, so it’s not surprising that boosting employee engagement is often…
As I was reviewing my eight-year-old son’s homework yesterday, I called him over to ask what was going on with his Spelling sentences. He’s usually a good writer, so I…
“Site communications contacts.” “Grassroots network.” “Communications champions.” Whatever terminology you use, having individuals across sites or functions who are “on point” for communications can be invaluable to any large-scale employee…
With a nod to Sir Elton John, 2017 could easily be known (among other things) as the year of apologies. It seemed there wasn’t a day when someone wasn’t apologizing…
A marketing colleague recently asked my opinion on their client’s travel business, which was showing stagnant sales. I took a look at their website and immediately had the answer. The…
It can be overwhelming to keep up with all of the latest marketing tools and trends – there’s always something that’s declared a must-have for boosting your marketing efforts. So,…
Writing a great lead may be the single most important thing you can do as a writer. Sure, you need a good topic, substantive content, and the details to back…
I admit it – with the holidays fast approaching, I’ve been seeing too many jewelry commercials. My eyes are sparkling with diamonds. That being said, here are three stratagems to…