Losing is a part of business. Whether it’s the literal loss of a key account or client, or a slip in performance, business leaders must address the loss and what…
Recently, the almost forgotten Oxford comma has received lots of attention. A recent Maine court ruling involving dairy drivers receiving overtime pay hinged on a single comma. What exactly is the…
In 1996, Bill Gates said, “Content is king,” predicting a future Internet ripe with interactive and content-rich websites. It turns out Gates was right, and there has been a growing…
Does your employee portal sometimes seem like a bottomless pit? If you’re responsible for a portal or employee intranet, continuously feeding it with fresh and engaging content can feel like…
As social media users grow—in 2016, the number of Americans with a social media account increased to 78%—so does the number of companies using social media sites to promote their…
Content marketing is booming. Businesses know the value of generating white papers, articles, blogs, case studies, and other assets to demonstrate themselves as thought leaders in their industries. But content…
Do you have a strategic, targeted company blog with well-defined key performance indicators (KPIs) to evaluate its effectiveness and return on investment? Have you created an editorial calendar for your…
The first quarter of the business year often brings with it new workplace initiatives. There may be employee re-organizations, a new sales mantra to follow, or a change management initiative…
No one likes to deliver bad news. You can’t serve in a corporate communications or managerial role without delivering bad news at one point or another. One day you may…